A note regarding Goodlookers deliveries throughout these unprecedented times…
Firstly, we would like to say “hello” to our Goodlookers Family. From all at Goodlookers we hope you’re keeping safe and well, and that you’re looking after each other.
Currently, the Goodlookers website remains open for business. We understand that people need good quality reading glasses & sunglasses and that this is just as important now as at any other time. We therefore intend to remain open for as long as we can throughout this difficult period. We are currently processing and dispatching orders as normal, with all UK orders being sent by Royal Mail First Class Post. All orders are despatched within 1-2 business days, with our ‘no hassle’ returns policy being extended to 60 days.
A note about our precautionary measures - In accordance to Government directives, we are maintaining social distancing rules. The Goodlookers website and order processing team are all working remotely from home, with a strict one-person-at-a-time rota in place at our warehouse so that orders can be dispatched in a safe environment, completely avoiding social interaction.
Orders for glasses are prepared and packed in large-letter sized protective boxes, which can be posted into letter boxes, avoiding face-to-face interaction with postal staff.
Surfaces in our workspaces are being regularly disinfected and staff are following a stringent sanitising and hand washing regime to protect ourselves in order to stay healthy. Of course, we are keeping a close eye on the government guidelines as they become available, and will do our best to keep things running normally for as long as possible whilst following these closely.
If you have any queries relating to our products or deliveries please get in touch via email at firstname.lastname@example.org - we are always keen to hear from our customers! Take care of yourself and your loved ones, and let's keep looking good.
The Goodlookers Team
All orders are dispatched from our warehouse in Kent within 1-2 business days.
If you have any questions regarding delivery of your goods, or if your order is an emergency please contact us directly by email at email@example.com.
FREE delivery on all purchases over £30! All orders to UK customers will be delivered via Royal Mail 1st Class Mail (1-2 working days), although on occasion we will deliver via an alternative courier at no extra charge to the customer. Standard UK delivery is £2.95 for all UK customers.
International Delivery (all customers outside UK)
For customers outside the UK we offer FREE international delivery on all purchases over £50! All international orders will be delivered via Royal Mail International Standard service. Average delivery time for this service is 5-7 days, but in some instances delivery times can be considerably longer. Standard International delivery is £3.95.
International deliveries may be subject to import duties and taxes, which are charged once the package reaches the recipient’s country. All customs fees are the responsibility of the customer. Goodlookers do not have control over customs fees, and cannot predict their cost. Processing of customs fees can sometimes lead to a delivery delay. For further information please contact your local customs office.